22
Nov 09

Reputation Economy: Twitter Sez Fleep Is…

It was a startling moment the first time someone uploaded a picture of me on Facebook and tagged it with my name.  It wasn’t a very flattering photo, first of all, I never would have posted that picture anywhere publicly.  ;)  And it struck me quite suddenly that the web really is a two-way street – it’s not just what I say about me, it’s also what they say about me.  You know, them, those other people out there.

Twitter lists are another example of this two-way street.  The image above shows a word cloud of tags and phrases taken from twitter lists that other people have created and put me, @fleep, in.   I should note that this is a doctored word cloud, if I’d left it at the true frequency, you wouldn’t be able to read anything but secondlife, edtech, education, virtualworlds, and cincinnati because those tags are by far the most common.

But I wanted to bring out the other words as well because they paint a broader picture of who and what folks on twitter think I am.  It also better demonstrates how much CAN be known about a person when a bunch of disparate voices start chiming in and contributing what they know about someone.  Some of the folks who know me on Second Life might not know I live in Cincinnati, just like some of the local people might not have known I was involved in Second Life.  Put all their contributions together, however, and you (and they) can learn a lot more about me.

This is the basis for the reputation economy that’s coming – in the days ahead, your resume and your profiles and your website, all the things that you say about you, will matter a lot less than all the things that they say about you.  You know, them, those other people out there.  They will likely be much more verbose about you than you are about yourself, and they will come from all of the different spheres of your life – personal and professional, your private life and your work life, your social clubs and your work buddies, and yes, even people who don’t like you or what you believe in, your enemies and detractors.   You will have much less control over what the world knows about you, because you have no way to control what everyone else says about you.

If you google for “reputation economy” you’ll see that it’s often applied in the context of companies needing to protect their reputations, but the same applies to individuals, too.  Do you know what the web says about you?  Beyond vanity-googling yourself, do you have google alerts set up to let you know when someone mentions your name?  Trackbacks enabled on your blog?  A saved twitter search of your @username?  Are you checking out the twitter lists people are putting you on, and are they the kinds of lists you want to be on?

And if not, what should you, or can you, do about it?


08
Nov 09

Educause 09, Copyright/IP in Virtual Worlds, Dusan’s War

This week seemed impossibly full of interesting, with not enough time to process.  Wait, who am I kidding, I never feel there’s enough time to process, but this week more so than usual.  So a quick roundup to remind myself to keep thinking about these things:

EDUCAUSE 2009

I made a vow last year to reduce my conference travel.  It seemed prudent to cut back on expenses in this tough budget climate, but more than that, all the conferences began to run together in my mind, all the sessions sounding the same, the airports and hotel rooms one big blur.  From time to time I’ve felt sad to miss seeing good netfriends, at SLCC09 especially, but it also felt good to take a step back and not be so darned harried.  Until this past week, when so many people I admire gathered at EDUCAUSE 2009, and for the first time I felt a tinge of real regret.  Because it sounds like maybe this year’s EDUCAUSE breathed a bit of fresh air into the room.

Fortunately, I was able to follow at least some of what was happening through the ever fascinating tweets of EDUCAUSE attendees, and the conference organizers (bless them) streamed many sessions on the web, so those of us who couldn’t attend don’t get too terribly left behind.  I haven’t watched all the sessions, but two in particular that I want to keep thinking about:

Point/Counterpoint:  Disrespectful and Time-Wasting, or Engaged and Transformative
The Mile High Twitter Debate (Gardner Campbell and Bruce Maas)

I first met Gardner Campbell (@gardnercambell) through an NMC Summer Conference several years ago (another conference I was sad to miss this year) and I’ve been a faithful reader of his blog Gardner Writes ever since.  His passion for teaching, and for exploring the use of technology in teaching in meaningful ways, has been illuminating.  He’s the kind of faculty member I want to learn from and collaborate with, and he’s always been unbelievably approachable for such a rock star.  ;)   So when I heard he was taking the pro-Twitter position in a Point/Counterpoint session, it seemed like a must-see and I wasn’t disappointed.

From now on, when administrators and faculty ask me what the point of Twitter is, I’m not even going to discuss it, I’ll just send them a link to this video.  If they aren’t convinced after that, there’s no hope.

Thanks to Gardner and Bruce Mass for a great debate and a terrific resource we can share with others.

It’s About Time:  Getting Our Values Around Copyright Right
(Lawrence Lessig)

The other “must-watch” video from the conference is really a must-watch for more than just educators.  Netizens everywhere need to be thinking about this issue, especially in light of the ACTA treaty negotiations that were leaked this week (see the Electronic Freedom Foundation’s take, ReadWriteWeb, Wired, and more – universal sentiment is “BAD – VERY BAD”).  I’m beyond outraged about ACTA and hope to make a separate post on that topic soon.

In any case, Lessig delivered a powerful talk about copyright that I hope you’ll take the time to review.  You won’t be sorry you did.

On Copyright, Intellectual Property Rights, & the Rule of Law in Virtual Worlds

These issues, of copyright and intellectual property, are not abstract for many Second Life users.  Indeed, I often imagine that these Second Life content creators (the ones who make the virtual clothes, hair, buildings, cars, etc. that you can buy in Second Life or on the web) are likely some of the very people who downloaded pirated music, software, or movies without a second thought in earlier times, but now the tables are turned after experiencing what it is like to create something from your own imagination, market it, sell it, and have it stolen out from under them.  (Reminder to self, experience is truly the best teacher. )

I refer to the great angst and gnashing of teeth over content theft in virtual worlds.  Linden Lab responded to the lawsuit filed by SexGen bed maker this week, a group of content creators staged a 48 hour period of creating nothing to protest content theft, Ben Duranske urged everyone to register their copyright with the US government, and the very controversial Emerald Viewer team filed a DMCA notice to Google about the much vilified Neilife viewer.

Oh, and by the way, Michael Risch at the West Virginia University College of Law makes a compelling case that the rule of law has been an abysmal failure in virtual worlds.  From the abstract:

The article finds – unsurprisingly – that virtual worlds now lack many of the elements of the rule of law. Which aspects fail is more surprising, however. Provider agreements and computer software, the sources of regulation that are most often criticized as “anti-user,” provide the best theoretical hope for achieving the rule of law, even if they currently fail in practice. On the contrary, widely proposed “reforms,” such as community norms, self-regulation, and importation of real-world law face both theoretical and practical barriers to implementation of the rule of law in virtual worlds.

What are we to make of all this copyright/IP mess?  I dunno.  I don’t have any easy answers either.

But I have long argued that one of the greatest benefits of being involved in virtual worlds like Second Life is that you get to see some of the great issues of our time being played out in another context, a different context than the “real world” – a smaller context – and that this gives us a new perspective with which to view what’s happening in the “real world”.   It’s so difficult for me to articulate this thought, I wish I could do a better job of it, but it’s the primary reason I feel like educators – no – academics and intellectuals of all stripes – should be involved in what’s happening in virtual worlds.  This copyright issue is just one of many examples, it’s fascinating to see how it plays out in the context of a conversation at EDUCAUSE versus the context and conversations of Second Life.

On one hand, we hear Lessig imploring educators and edtech IT folks to find ways to honor the rights of content creators in ways that do not turn our kids into terrorists.  He says, and I agree, that the creativity unleashed by mashups in the digital age cannot be stopped.  We hear Lessig warning us that by forcing people to live a a life outside the law, we undermine the very rule of law that democracy requires.  He urges us to help find a third way, a middle road between copyright extremists on both ends of the spectrum.

In another context, in the microcosm of virtual worlds and Second Life, we hear that the rule of law has yet to even emerge, all while we watch from the sidelines as real life courts are asked to adjudicate a potentially precedent-setting case about virtual content theft.   We hear some virtual world content creators arguing they must have the right to back up their work, to port their work, the products and artifacts of their creativity, into whatever medium they desire, whatever grid they happen to be on.   Other content creators are arguing that so long as the tools to make this backup/portability possible can also be used to steal THEIR content and creativity, these tools should NOT be available.  Even though they already are.  And, I think they are here to stay, no matter how much Linden Lab tries to enforce some kind of 3rd party registration for viewers.

Much to think about.  And I wonder,  what would the content creators who staged the 48 hour “create nothing” protest say to Lessig’s point?

I’ve run out of time to finish this post, and didn’t even get to the other big stories of the week.  I’ll add some links to remind myself, because they all play into this conversation even if I can’t synthesize it all at the moment:

Linden Lab offers standalone “behind the firewall” servers at $50k a year price – are they crazy?

Dusan talks about the Lab being at war with itself, and humanity at war with ourselves, and with technology – what?  I want to respond to this, I want to argue some of us ARE stopping to think about it – obsessively thinking about it even -  but it’s just all happening so damned fast (see this post, I can’t even get a few hours to properly synthesize):

But there’s a Masonic feeling to the whole thing: we’re not just individual actors contributing to the common good, we’re individual actors contributing to the evolution of digital spaces that have no governing body, and we’re hoping that in so doing our collective contributions will lead to a common good, without always stopping to have much of a conversation about it, although we start to get worried if it happens all over again: if Google actually turns out to BE the next Microsoft, although it’s typically only the big, easy-to-spot targets that we worry about – the rest of it is too granular, too innocuous, the metadata is invisible to us, it’s all held in those windowless rooms.

Healthcare reform passes the House after bitter partisan vote – will it actually improve anything?  Is this REALLY what democracy has come to in the digital age?  Am I the only one disgusted with the sausage making mess?

A fellow from the team writing recommendations for the National Education Technology Plan comes to Second Life for feedback – did he get anything useful from the process?  I greatly appreciated the effort of the ISTE organizers and all the speakers, and that he made the effort to reach out to cutting edge educators, but I found the process chaotic, frustrating, and unsure what the take-away was.

I’ll have to stop here.  Too much to process this week.


23
Oct 09

Everything’s amazing, Nobody’s happy

As we zoom about in our in increasingly networked and connected lives, it is a good idea to remember from time to time that it’s kind of miraculous what we can do now.  Here’s a comedian on the Late Show with a pretty funny commentary on taking technology for granted.


09
Sep 09

Gartner publishes 2009 “Hype Cycle for Emerging Technologies”

Gartner publishes 2009

While I don’t always think Gartner gets it right, I finally took a moment to compare this year’s hype cycle for emerging tech with last year’s – interesting to see where public virtual worlds are relative to the 2008 chart.  You can see both Gartner’s analysis and my own thoughts from 2008 in the next graphic.

This year I think not much has changed, in terms of the _hype_ and level of adoption, with the exception that virtual worlds for education seems to be closer to the peak of inflated expectations.  By 2010, I’d think Course Management Systems shouldn’t be on the list as an emerging technology as most institutions have adopted a platform by now.

Web 2.0 for education, or anything 2.0, still has not caught on except among technophiles, though the explosion of Twitter in the news is helping to move things along the hype cycle curve.

Do you work in higher education?  What do you think?

Posted via web from Fleep


08
Sep 09

Crossposting from old website..

I’ve been playing with a new website design and have been intending to move everything over to the http://fleeptuque.com domain for some time, but I was worried about losing traffic and subscribers and yadda yadda.. sometimes I guess you just have to take the plunge.

If you read my blog through an RSS subscription, the new feed is http://feeds.feedburner.com/fleeptuque. If you’re an email subscriber, the new email subscription sign-up is available through Feedburner.

I’m experimenting with a very different design and I’m not sure I like it yet, but it’s been a while since my website got a new look so we’ll roll with it for now.

Thanks to all who read, contribute, link, post, and share, I hope to see you over on the new site too.


07
Jul 09

Reconnecting with Connectivism (CCK09)

Sign Up for Connectivism & Connective Knowledge 2009!

Faithful readers may remember a series of posts last year about a Massively Open Online Course (MOOC) I took called Connectivism & Connective Knowledge, taught by George Siemens and Stephen Downes through the University of Manitoba’s Extended Education program.

George and Stephen are offering the course again this year, and just like last year, it is completely free and open access to any and all who want to participate.   Here’s a brief course description blurb:

Connectivism and Connective Knowledge is a twelve week course that will explore the concepts of connectivism and connective knowledge and explore their application as a framework for theories of teaching and learning. It will outline a connectivist understanding of educational systems of the future.  The course will begin on September 14, 2009.

I highly recommend the experience to anyone involved in education in any capacity.   George and Stephen utilize the web, RSS, blogs, wikis, podcasts, tagging, and crowd sourced teaching and learning in a way I’ve never experienced in any other course I’ve ever taken, and the experience last year had a tremendous impact on my understanding of what a “course” is, is not, and what it CAN be in the future.  Sign up here to receive course information in preparation for this year’s course!

Connectivism Cohort in Second Life

Last year I facilitated the Connectivism Cohort in Second Life, an experience that also taught me quite a lot about using virtual worlds as a site for meeting, discussing, sharing, and building in the context of a MOOC like Connectivism & Connective Knowledge.  You can read more about my conclusions and experience as a facilitator (in addition to some stats about participation) in this post from last year CCK08 – Off the Wagon, But Not Off My Mind.

While I won’t have the time to be a main facilitator for a Second Life Cohort of the class this year, if someone is interested in taking this on, the Chilbo Community in Second Life can host the cohort’s meetings and work in the re-purposed Education Village.   The Connectivism Reading Room is still available for holding discussions, and the sandbox and houses/offices can be used again this year for anyone who wants to participate.

Interested in facilitating or using Second Life as part of the CCK09 class?  Let me know at fleep.tuque@gmail.com and I’ll do my best to help!


09
Feb 09

On Feminism, Women, & Technology

Feminism is a topic that I don’t talk much about these days, but in the last 24 hours it’s popped up on my radar twice and it’s made me think about why the word, the label itself, doesn’t seem to be part of my current vocabulary. 15 years ago, “feminist” would have appeared in any web profile I’d made if social media had been around then, but now you don’t even see it in my tag cloud on delicious or even on my own blog (until this post). “What’s up with that?!”  I’m asking myself, “how could that be?”

The topic of feminism first came up when I attended Mitch Wagner’s Copper Robot show in Second Life, a bi-weekly discussion/interview session about technology, politics, etc. etc. This week’s guest happened to be a good friend, Aliza Sherman aka Cybergrrl Oh in world, who founded Cybergrrl, Inc. back in 1995 before anyone knew what the prefix “cyber” even meant. During the discussion, I got to ask her if she still considered herself a feminist and if she felt that technology had empowered women as much today as she’d thought it would nearly 15 years ago. Grab the podcast at http://copperrobot.com/index.php?post_id=431238 to hear the interview (the first part is about living in Tok, Alaska where it got down to -50F recently!), but she replied:

“Oh absolutely, I mean, in so many different ways.  It’s not a cure-all, it’s not the silver magic bullet-y thing.. But first and foremost, women having technical skills puts them at a greater advantage than women without technical skills because our society pays people with technical skills much better!   Second of all, even if a woman is not using it for her career, a woman who is a stay at home mom is far more connected to the support she needs and wants and the information she needs and wants because she’s able to get on the internet, use the internet, and connect with family, friends, and communities – and that information.  So right away, that’s much more empowering than to be isolated and alone.”

And I thought to myself, how true!  I don’t have one of those fancy visualizations of my social networks online, but in my mind’s eye, the women in my social networks really stand out as the major -connectors- to other people, resources, and information (for example, the person who consistently shares the most great stuff on my Google Reader feed is iAlja, a woman from Slovenia who I’d never know without technology), and as the major -motivators- for keeping me on track with some of my larger goals (for example, Intellagirl is one of the busiest women on the planet but still finds time to send feedback and targeted advice), and as the major -doers- of the nitty-gritty hard work required to not just get good projects off the ground, but keep them running and sustainable long-term (for example, Rachel keeps the  Chilbo Community running smoothly by making time to do routine tasks that need to be done, even if they aren’t fun or glamorous).

Generally speaking, the women in my social networks contribute some element to the overall picture that I think of as the lubrication that makes the network _work_.  It’s hard to put my finger on it, but if I imagine my social network and eliminated all the women, there would be huge, gaping holes in every project or endeavor I’m involved with.  So yes, without a doubt, technology is empowering women in ways earlier generations of feminists could only dream of and I am both a beneficiary of it and have obviously devoted my career and my work to teaching others technology skills so they can be empowered, too.

And yet..  My answer to that question would be different than Aliza’s.  I’d say that technology has not empowered women as much today as I thought it would have back in the 90s.  Feminism as a label isn’t just a dirty word, it seems almost irrelevant and completely absent from the discourse in my sphere of reference these days, despite all the STEM initiatives targeting women and minorities, and “women/girls in IT” or women’s leadership conferences/events I participate in every year.   It feels like “women’s issues” get plenty of lip service in the broader conversation, but other than for isolated events, it never even comes up in the male dominated IT world, and the fundamental issues underlying things like wage disparity and far, far fewer women in positions of management haven’t changed very much at all.  Women have been graduating with degrees at higher rates than men for years now, but they aren’t anywhere near equal representation in terms of ownership, management and leadership positions, economic well-being, or nearly any other metric we measure “success” by in the US.   Technology may be improving women’s social connectedness, but it isn’t translating into economic success nearly as much as I might have predicted 15 years ago.

And then while these thoughts were stewing, I ran across a TED Talk from novelist Isabel Allende that gave me a serious reality check.   Here I am thinking of myself and the women in my network and the challenges we face.. but then Isabel’s talk reminds me of just how far I and most of the women I know are from the most brutal conditions of women in other parts of the world.

I found Isabel’s talk very disturbing.  I don’t like to think of things in dichotomous terms like “developed/developing nations” but the stories she tells of child sex slaves and women in dire horrible circumstances make you feel sick to your stomach, and yet it is so far removed from me and my experience I can hardly identify with it except to feel a general sense of horror and helplessness, similar to the feelings I have about the situation in Gaza, Afghanistan, or any number of other human-caused tragedies.

Watching that video, I felt a deep sense of what others might call “white, western, worthless guilt”  as I thought about how seldom I spend any time, energy or thought to empowering women, specifically, even in my own spheres of influence.  I try to think back, have I done any special outreach to women, lately?  Women students?  Women faculty?  Hmm, no, I haven’t.

So, geez, what happened to that feminist Fleep who moderated flaming, raging debates in the Feminism> rooms of BBSs of yore?   The one who identified as a woman first and everything else second?  When did I start feeling guilty about the plight of women in the world, instead of angry and ready to fight to change it?

I really don’t know where that Fleep went, and most puzzling, I don’t even know when it happened.

I guess I don’t have much of a point here, except to say that I feel like I’ve lost some important thread in my own internal conversation about a topic that I was once extremely, publicly passionate about.  If you had asked me yesterday, I would have said I don’t wear my feminism on my sleeve any more, but a feminist ethic is deeply embedded in my world view.  Today I wonder how deeply embedded it could be if it doesn’t even come up on my mental radar very often and when it does it feels like a shock to my conscience.


10
Jan 09

2008: The Year of Limits

I started writing this post in 2008 but didn’t get it finished before the year ended, even with the extra second. In light of the subject, perhaps that is quite apropos.

Like most of you, I’ve been reading all of the end-of-year retrospectives and predictions posts, and scrolling through the “year in photos” or video clips or whatever, caught up in refreshing my memory about just how many things happened in 2008. Wars, elections, economic meltdowns, media shifts, massive natural and man-made disasters, and that’s not even including all my personal stuff. It was a crazy year no matter how you slice it!

And though it is.. overwhelming to absorb this barrage of our collective memories on the net, I do think there’s value to the tradition of reflecting on the year just past and the year ahead. If it’s honest reflection, and you or someone else learns from it, then there can never be too much of it so I refuse to apologize for the length of this post. =)

2008: The Year of Limits

In reflecting on 2008, my experience was one of recognizing “limits”. Some of them are absolute limits, but some of them are just current limitations that I know will change in the future. Some of them are artificial limits, too, and those seem to deserve special attention since it’s easy to make bad choices if you’re working with falsehoods.

The list below describes some of the limits I ran into in 2008…

1. The limits of American-style “free-market” capitalism

Wall Street I won’t belabor the point, we’ve all heard plenty of analysis and finger-pointing, but I will repeat the headline from my initial blog post at the beginning of the end of the beginning of the crisis:

Privatizing Gains, Socializing Losses

On the days when I feel most pessimistic, I think the TARP bailout is nothing more than a wholesale absconsion of our national treasury with perhaps more on the way. So far at least, the US government seems to be much more concerned about the troubles of our corporate citizens than the troubles of our human citizens. On my optimistic days.. I have the teensiest bit of hope that _someone_ _somewhere_ will have the will and the power to do what’s best for the people, not just what’s best for the corporations.

The economic problems have limited the options for many people I know – friends and relatives laid off, retirement nest eggs shrunk to nothing, people unable to sell or buy houses and get on with life. On a personal level, I haven’t felt this economically pinched in a long time. My modest university salary isn’t keeping up with the rate of change very well and in 2008 I began to really hit the limit of my budget in ways that cause me to question what I’m doing, how I’m doing it, and how much I can scale back.

Of course, many people are in tight situations right now, that’s why they call it a recession! But it’s what choices you make when you start to hit those limits that define who you are as a person and as a people.  The government (of the people, by the people, for the people) has choices, too. I guess we’ll see in 2009 what choices we all make in light of these new limits and I hope for all of our sakes that they turn out to be good choices.

2. The limits of American racism

Change

Of all the limits on my list, this one felt really good to bump up against. I can’t say how immensely proud I am of my country for the results of the 2008 presidential election. I am relieved to know that the president-elect’s middle name is Hussein and his last name sounds like Osama, and he’s black, and spent some time living in a Muslim country, and grew up in a non “2 parent/2.1 kids” houseshold, and that none of these things kept him from being elected. Not that racism has ended by any means, but this was an example of its limits and it really does give me hope.

On the personal side, my 74 year old grandpa who still refers to people as “colored” from time to time, and who has been a staunch Republican voter all of his life, actually voted for a black Democrat. Yes Virginia, hell really did freeze over! I can’t take 100% credit for this change of course, but we had a lot of downright difficult and uncomfortable conversations about race, so this year’s election felt like a personal victory as much as a national milestone.

3. The limits of the American educational system and limits to learning online

It’s possible I am living in a concrete-reinforced, super-duper-thick, no-sound-enters-or-escapes echo chamber, but it seems that everywhere I turn, everyone from _everyone_ is convinced that the American educational system is in desperate need of a massive, major overhaul. In my own neck of the woods, Ohio is in the process of implementing a state-wide university system, several education related organizations that are funded by the state are being abolished or merged, and a couple of universities including my own are switching from quarter systems to semesters (not as simple as it may sound and more expensive than you might think).

So change is happening already in a pretty big way, but I’m not sure how much these changes will address some of the underlying problems. One of which, I am convinced, is a staggering lack of understanding about the power of current IT/web/net based technologies. There is increasing curiosity at all levels – thank goodness or I wouldn’t have a job! But from administrators to faculty to staff, I’m perpetually shocked by how little others use the web even for basic things,like as a reference system. Everyone now uses email, of course, and LMS adoption has increased tremendously in both breadth and depth of use, and the core university business and billing systems are state of the art, but the social media/personal empowerment side of the web doesn’t seem to have penetrated academia very much yet at all. You might be surprised how many faculty don’t know about using quotes in google searching, for example, or who don’t read the blogs of their peers from other institutions.

I find that pretty distressing for a lot of different reasons, not least of which because this lack of understanding really limits my choices as a student (or potential customer, if you prefer).

The first problem is that the thing I want to study not only doesn’t have its own discipline or recognized curriculum, most people aren’t even aware it exists! My area of study is the metaverse and I spend far more time trying to demonstrate that it is “real” (ie has real impact) and justifying why we should be studying it than anything else. What time I do get to spend on actual research doesn’t count towards tenure, and unfortunately, most of my output is in blog posts and wikis and PDFs and Second Life builds, and none of these things will get me a degree either. They aren’t “accredited” kinds of output.

The second problem is that even if I could find a good fit in a program, then what? Will I be able to bear sitting in a classroom with a bad teacher who regurgitates the text book and wants me to regurgitate it too? Will I be able to keep my trap shut when we all hand in our papers to the prof and learn nothing from each other instead of sharing them so we all learn more?

When I think of it, I tend to tell myself and others that I can’t find the time or money to go back to grad school right now (artifical limit, I’m sure I COULD if I were willing to radically alter my life), but the truth is something different: I can’t bear the thought of fitting my learning style back into that crummy old model when I’ve found something 1000000 times better – the entire web is my school, my laboratory, and my teacher. I would guess that in 2008 I read more reports, white papers, and peer-reviewed journal articles (and thousands of blog posts and news articles), attended more lectures by more world-class thinkers and teachers (and talked to them, individually!), and had more hands-on, active and engaging learning experiences than I have ever had in any other year of my entire life – in school or out. I also spent a heck of a lot of time reflecting on what I learned, sharing it with others, collaborating on shared learning experiences, and had a few pretty nice milestone publications of my own.

Everywhere I look, I’m butting up against limits. Limits of the existing system, limits to people’s understanding about what it is I want to study, limits in program and curriculum choices, personal limitations (financial, practical, selfishly wanting to learn MY way instead of THEIR way)..

Furthermore, despite the free and wonderful education I received from the intarnets this year, I also learned that there are limits here too. There are limits to how much information I can process, how many connections I can form, and how many channels of communication I can keep up with. There are absolutely, most definitely limits to how many emails I can process in a day. There are limits to how much I can learn on my own unaided by others. I often have questions, need help, need guidance, need mentoring, need direction. I know without a doubt my work and output would improve if I had a better foundational understanding of both the technology that makes the metaverse possible and the research that already exists about human behavior in online environments. I don’t for a second believe I can “master” this material all on my own, even with the tremendous resources the web offers.

And of all my learning experiences online this year, I’m perhaps most grateful for my experience with the Connectivism & Connective Knowledge MOOC (Massively Open Online Course), because it _broke_ some (artificial) limits in my understanding about what a “class” is and could be, reinforced some limits I was aware of (how much info/connections/channels I could keep up with), and gave an example of how universities might overcome limits in how many students they reach.

Without a doubt, these limits are frustrating, but not altogether discouraging. It just means there’s much work to be done, and I sincerely hope decision makers at the institutional level are paying attention to technology, but at the same time, I also hope that those of us using and evangelizing technology are being honest about its limits even as we explore its promises.

And speaking of technology evangelism…

4. The limits of personal evangelism

My suitcases are tattered from so many cross-country flights here there and everywhere talking about Second Life, Web 2.0, and the emerging metaverse. I gave talks at conferences and workshops and lunches, to teachers, professors, administrators, instructional designers, businesses, entrepreneurs, laywers, government employees.. so many different sectors of society. What I’ve taken from all my days on the road is that there’s a real lack of perceived value and ROI. 1) People need to see more evidence that this technology is useful for accomplishing their goals before they will be willing to invest the time and resources it takes to get to successful implementation. 2) The technology itself must become cheaper and easier to use.

This is not revolutionary news, I know. But I’m reminding myself because as I mentioned above, I genuinely hope to do more research into those areas so that the next time I spend all day flying across the country just to give a two hour talk, I feel like it was really and truly worth the trip for me and the audience and the university that paid for me to do it.

I guess this means my “zealot phase” (and hopefully “self-righteous jerk phase”) is over for the moment. That isn’t to say that I’ve given up, but rather that I’ve learned the limits of what I, Fleep can do alone. I need to start leveraging my networks better and work in collaboration with more people instead of running myself ragged trying to do too much alone.

5. Limits of the Second Life platform and our current Metaverse

Of course, the job of evangelizing would be a lot easier if the thing itself were easier. Alas, we face some tough issues. The metaverse as a concept is mind-boggling for many, the best iteration of it at the moment (Second Life) is hard to use and has serious limitations, and everything else out on the horizon is still in alpha/beta phase.

I really can’t stress enough what an obstacle our current lack of.. vocabulary is. What is a virtual world? What is the metaverse? What the heck is Castranova talking about with all this synthetic stuff?

Earlier this year when I was struggling with the Looking to the Future: Higher Education in the Metaverse piece, the hardest part was explaining what the metaverse currently IS, nevermind what it might be in the future. Here’s what I wrote:

In its current context, the metaverse is a complex concept. For the purposes of this article, the definition in the Metaverse Roadmap will suffice: “In recent years, the term has grown beyond Stephenson’s 1992 vision of an immersive 3D virtual world, to include aspects of the physical world objects, actors, interfaces, and networks that construct and interact with virtual environments. . . . The Metaverse is the convergence of 1) virtually-enhanced physical reality and 2) physically persistent virtual space. It is a fusion of both, while allowing users to experience it as either.”

In short, we can imagine multiple and myriad digital mirrors of the real world existing alongside multiple and myriad digital worlds that do not represent the real world, all used for a variety of purposes, tied into a variety of communication methods, and populated by any user with Internet access, as well as a steady stream of data originating from objects and devices in the real world.

That’s awful! A mouthful of confusing stuff and I feel very disappointed in myself that I couldn’t find a better way to communicate it. That’s a limitation I (we) must break through in the coming years.

Beyond the limits of our terminology, there are serious limits with existing platform(s) that can’t be ignored either. I still believe that anyone interested in the metaverse must be in or at least paying attention to Second Life – Linden Lab’s platform and the OpenSim derivatives are the most promising metaverse project on the horizon, and perhaps more importantly, the people using, working, and playing in Second Life simply _are_ the vanguard.

But Linden Lab’s Second Life, and the alpha-stage OpenSim grids, are still extremely limited in their enterprise use. Whether the intention is to use it as a social or collaboration space, or as a modeling and prototyping space, or to explore the new frontiers of music and art made possible in these worlds – the platforms need a LOT of work across the board, from the GUI to reliability to providing access to other digital content. Sadly, after 5 years of being out of beta, Second Life’s group IMs still don’t work reliably.  I can’t show a flash or .wmv movie in Second Life, can’t collaboratively access webpages and documents with others easily, and it takes forever and 50 steps to do something as simple as making a prim clickable to launch a webpage.

And those are the simplest technical limitations that need to be overcome. That’s not even getting into the wet, squishy world of legal, philosophical, and social questions: content creator rights, intellectual properly, who has jurisdiction, who governs these spaces, code as law, what’s happening with all of the data we generate from “living” in these spaces and how can we protect ourselves from its misuse, what are the social implications for communities moving to the metaverse, and on and on and on..

In other words, we have a LOT of work to do.

6. The limits of Will Wright

Yes, I’m sorry, this one gets a whole bullet point of its own. Do you have ANY IDEA how long I waited, and with how much _anticipation_ I waited for the release of Spore? (Many many years, and a lot, respectively.)

Others have done a much better job than I in analyzing just why it was such a rotten egg, but I think that might be my biggest (most trivial) disappointment of the year.   I don’t know where it all went so wrong, Will, but dude, you really let us down.

(Sorry, needed a little levity before tackling #7..)

7. The limits of life itself

In late 2007, we learned that my Dad (grandpa, actually, but my dad in all other ways)  had stage-4 metastatic lung cancer that had already spread to his adrenal glands. By mid-2008, it had spread to his spine.  Helping to take care of him through this battle with cancer has been excruciating and it affected every single day of the year for me.

I know that death is a part of life. I know that death is inevitable. I know that I am neither the first nor the last person to lose a parent or to lose a loved one to cancer. I know that some day I will die. I know all of these things, but I’ve never _felt_ them until now.  In my heart, I know it’s a minor miracle that he’s survived more than a year past the initial diagnosis, and it’s a gift that we’ve had all this time to say goodbye, share memories, and adjust to the hard reality. But it has also irrevocably changed my sense of time. I see the limits it imposes on us all in the starkest of terms now.

This experience has also made me wonder how on earth people without families or support networks manage in the face of serious illness (something we’re all bound to face) because without a doubt, I have finally seen the limits of the American health-care system up close and personal.

Wow, what a wreck. I don’t even know where to begin. The absurdities of insurance claims and Medicare, Part-D and doughnut holes, hospital staff that don’t even put on clean gloves unless you ask them too, different doctors with different charts and lab results and patient information systems that don’t talk to each other, medication regimens that require a PhD and 50 gazillion bottles, refills, and dosages to keep up with, doctors prescribing medications that conflict with pre-existing orders… the list goes on and on and on and on. It’s insane. INSANE.

Our family care-team is made up of four intelligent, literate, capable people and we can’t really keep track of it all. The hoops are simply ridiculous, the cracks in the system are more like black holes, and for all the mistakes or near-mistakes we’ve caught, I fear to think of all the ones we didn’t. And I would be remiss if I didn’t mention my deep bitterness that the _only_ part of the American health-care system that appears to be using IT efficiently is the damned billing systems. Sharing information about the patient to improve care? That’s a spaghetti mess, but they can sure share information about how much it all costs!

Perhaps my viewing the year 2008 from this prism of limitations is all the result of Dad’s cancer; maybe it’s colored my view so much that limits are all I see at the moment. But I don’t really think so. When I look at what’s happening in a broader context, I see that the American economic, education, and health care systems aren’t the only large-scale systems and institutions that appear to be feeling the strain.

For one, the financial/economic crisis is definitely a global one. It’s not an indivual experience, or a national experience, it’s a global one. Even those who haven’t felt the pinch yet have certainly felt the fear.

For another, I believe wars and violence result when political systems fail. Mumbai. Iraq, Afghanistan, Pakistan, Sudan, Palestine, Georgia, and many more places besides, deaths caused by people killing other people, caused by the limits of our existing political institutions.

Human activity in combination with completely “natural” weather and geological phenomena are rapidly, and I mean RAPIDLY changing our environment. The very finite resources of the planet and the real consequences of natural disasters are absolute limits that we simply can’t afford to ignore. The earthquake in Sichuan, China killed almost 70,000 people. The Nargis cyclone in Myanmar killed almost 135,000 people. Predictions seem to indicate that more trouble is on the way, and for the most part, our individual, national, and global responses to these challenges have seem limited by disorganization, misinformation, and a terrible refusal to plan for the reality we all know is coming. It’s absurd. And frightening.

I should probably stop there, this post already turned into something of a monster and I could go on in this vein for quite a while. But the lingering question I have at the end of all this reflection is this:

Have we reached the limits of our patience with behaviors and systems that just plain don’t work anymore?

I sure hope so, because the upside, the real benefit to recognizing these limits, is the ability to leap into the paradigm-shift – and leap we must.

The parameters aren’t what you thought they were.

The rules of the game are changing.

The world of the 21st century is different than the world of the 20th.

The sooner we come to terms with it, the sooner we can start dealing with it. These limits – even the artificial ones – really need to, can, and must be addressed.

I don’t know if I’m up for all the challenges I see looming in the days ahead, with my work, my personal circumstances, with Dad’s cancer. I don’t know how to best prepare, either, but if I’m sure of anything after 2008, it’s that I don’t have a choice about it anymore. The changes are already coming too thick and too fast to ignore, best get with it, buckle down, and get ready.

(And 10 days after the new year, I finally get this posted.  Hooray.)

Continue reading →


05
Jan 09

A Wii for Christmas

It’s funny, my first reaction to this video was to turn down the volume (man these kids have a set of pipes!) and then to laugh at the sheer joy of it. I remember when Christmas felt like that! I don’t know if I got THAT excited over my first Cabbage Patch Doll, the must-have toy when I was of an age to believe in Santa, but probably pretty close.

My second thought was.. what is it about the Wii that makes them scream, cry, faint, and roll around – literally – in ecstatic joy? Is it just the Must Have gift of the year? Is it the technology? Is it how much fun it is to play with others?

Not sure, but talk about extreme emotion!


15
Dec 08

Public Twitter Station in Second Life: The “Presence” Problem

Concepts like “place” and “presence” can get really mushed up when you’re working in the metaverse. I’ve been puzzling about these concepts so intently over the last couple of weeks that I was actually motivated to do some (*gasp*) scripting to see if I could mediate that “sense of presence” in Second Life. Let me explain.

The Presence Problem

Right now I am sitting at my desk in my office at home physically, and at least nominally I’m also sitting at my desk in the Chilbo Town Hall virtually (which is where I park my avatar to let people know I’m probably off in another window instead of paying attention at that moment), AND I’m also “on” Twitter and IM. So, if you wanted to get in touch with me for a synchronous conversation or “visit” with me, you could come to my house in Cincinnati and ring the doorbell, but a) that would probably freak me out unless you’re a really good friend and b) being an internet peep, you’re more likely to send me an @fleep or DM on Twitter, or if we’re good friends you’ll poke me on Gtalk or AIM or send me an SMS on my cell, or if you’re a Second Life resident, you’ll log in and look for me in the Town Hall.

So many places I’m in at once, and that’s just trying to keep things simple – we’re not even including all the asynchronous options. But if you asked me “Where are you right now?” the answer I’m likely to give depends on context – if you called me on the telephone or sent me an SMS I’d say I was at home, but if you IMd me the same question in Second Life, I’d say I was in Chilbo, and if you asked me on Gtalk or AIM or Twitter, I don’t even know which way I’d answer. BUT, the truth is, I’m am in all those places and locations and “mental spaces” simultaneously – and yet it’s not REALLY simultaneous because my attention can only be focused on one “space” at a time.. Or is that really true?

And forget about me for a moment, “where” are all my friends right now? What are they up to and if I have a question or want to visit with them, “where” do I go to find them? With so many options and each relationship/friend connected to me in different ways through different media (some are on Twitter, some aren’t; some are in Second Life, some aren’t, etc.) it gets to be quite complicated not only figuring out where _I_ “am” but also where my friends “are” too.

This is probably a round-about way of approaching this issue, but that’s how the question/problem presented itself to me a few weeks ago when I was crunching numbers from the Chilbo Community census data and saw many comments that Chilbo often felt “empty” and that the residents of Chilbo didn’t know as many other residents as they’d like. I was a bit surprised by that finding, since the traffic reports show Chilbo gets pretty steady traffic, between 700-900 visitors per week, and because I am connected to so many Chilbo folks on so many different platforms, Chilbo rarely feels “empty” to me because even if a Chilbo resident’s avatar isn’t in the sim at that particular moment – I still “hear” what they are up to on Twitter and can still contact them any time through Second Life IM or Gtalk or wherever. I have a sense of where people are from all these other tools and that tenuous connection is enough to convey their “presence” to me that it doesn’t matter that they are not physically in the room with me or virtually in the sim with me. But are others having that experience?

If you’re not on Twitter or other web places, does Chilbo seem even more “empty” or disconnected than if you are? And could that be mediated with some way to “blend” these spaces?

Shopping at Ordinal Enterprises

That was my question. And so I embarked on trying to modify Ordinal Malaprop‘s fantastic TwitterBox script to see if I could attempt to blend two different “spaces” together – the virtual location of the Chilbo sim and the .. “mental space” of Twitter (and if you use Twitter and SMS on cell phones, you know Twitter can be used on the go just about anywhere you are physically).

Now I should note, despite taking a programming class (I got a B+ and was thrilled), I remain stubbornly obtuse when it comes to understanding all of the logic involved in scripting. The lines of code, the variables, the repetition, the test-fail-test-fail all to no avail.. I find it incredibly frustrating. And, it turns out that in my ignorance, I attempted to modify the wrong script – instead of working on the basic one Ordinal gave me, I began with the more complicated one, so this probably took me many many many hours longer than it should have, and I was determined to try to figure it out myself and not bug one of my coder friends to help me, so it was an even longer time before I realized I’d taken the hard path. Doh. However, I am very pleased to report that THIS “Fleep Tries to Program” story has a happy ending! I eventually had to ask for help, but I learned much more about the Linden Scripting Language than I probably have in ages, and I have a working prototype going in-world, so I think all the torture and 3AM nights was worth it.

Chilbo Public Twitter Station - Instructions Poster

So what does this thing do? Considering all the effort it took, it sadly does not do your dishes or laundry. What it does do is a) imports tweets from the Chilbo Twitter account and all the people that account “follows” and reports them back out into the Chilbo sim in Second Life by printing the line in local chat and b) allows anyone in the Chilbo sim and within local chat range to send a tweet OUT of Second Life to the web world (through the Chilbo account).

So, if you’re walking down the street in Chilbo and happen to be near a Twitter station, you might hear a little birdie tweeting sound and see text appear on your screen that says “fleep: I’m waiting in line at the grocery store” and a few steps further down the road one that says “malburns: I’m visiting this cool sim in Second Life” or whatever our tweets might say. If you know Fleep and you know Malburns, even if they are not there in Chilbo with you, might you feel that Chilbo is less empty if you have some sense of what Chilbo people are up to at any given moment? Does it change your sense of presence if in some ways Second Life and Twitter are blended together so that your attention does not have to be focused on one OR the other, but can engage with people in both spaces at the same time?

Chilbo Public Twitter Stations disguised as birdbaths..

Will it change the sense of “community” and “connectedness” the residents of Chilbo feel with each other if they can send and see communications to and from Second Life even without being logged into Second Life, or for that matter, even if they don’t have personal Twitter accounts?

I don’t know, but that’s what I’ve been working on lately. I guess we’ll see how it works out. I’m still tinkering with the script, but if you’d like a copy in progress just let me know..